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Company: General Managers should handle all level 1 support before escalating to DM/FTM. DM/FTM support tickets should be created here.

Franchise: General Managers should work with your local Franchise Learning Admin/FTM.

Please note this welcome retiring soon, be sure to bookmark and access The U at the new login page: https://inspirebrands.csod.com/login/render.aspx?id=theulearninghub